Meet Support Sam

Your AI Customer Support Rep That Never Sleeps

Support Sam is your AI Employee dedicated to handling customer support at scale—calmly, quickly, and always on-brand. From answering pre-sale enquiries to managing post-purchase issues, Sam ensures every customer feels supported without overwhelming your team.

Connected to Gmail, Notion, and Slack, Sam fits seamlessly into your workflow—drafting emails, surfacing documentation, and sharing updates with your team.

What Can Support Sam Do?

📬 Respond to Customer Queries

Drop in any question and Sam will generate a friendly, helpful, and accurate response that reflects your brand voice.

🧯 Handle Support Issues

From refund requests to product concerns, Sam writes calm, clear replies that solve problems and maintain trust.

✉️ Write Email Responses in Gmail

Sam integrates with Gmail to draft fast, high-quality replies directly from your support inbox.

📚 Generate Product Manuals

Need to create or update documentation? Sam generates clean, easy-to-follow manuals and user guides your customers can rely on.

❓ Answer Pre-Sale Enquiries

Sam supports your sales funnel too—helping you convert leads by answering product and pricing questions instantly.

🧠 Access Knowledge Base in Notion

Sam connects to Notion to pull in your knowledge base and past meeting transcripts—giving support answers more context and accuracy.

💬 Share Updates in Slack

Need your team to know about a tricky customer issue or a trending bug? Sam shares relevant updates and summaries in your Slack channels.

Workflows at a Glance:

Respond to Customer Queries – Get quick, consistent responses

Handle Customer Issues – De-escalate and resolve with empathy

Email Reply Generator – Draft inbox replies in seconds (Gmail-connected)

Product Manual Creator – Document your product without starting from scratch

Answer Sales Enquiries – Convert curious visitors into paying customers

Reference Notion Docs – Use existing knowledge to strengthen replies

Post to Slack – Keep your team in the loop automatically

Why Teams Rely on Support Sam

Reduces support workload without sacrificing quality

Maintains brand voice across every customer interaction

Boosts response speed and customer satisfaction

Seamlessly integrates with Gmail, Notion, and Slack

Keeps everyone aligned with shared updates and resources


Support Sam is your frontline hero—always online, always helpful, and always representing your business the right way.

Updated on: 11/04/2025